Service-focused. Kind. Compassionate. Friendly. Enthusiastic. Ethical. Growth-minded. Do these values describe you?
These are just a few of the characteristics that make up our team and culture here at Dental Excellence of Napoleon. If you are interested in working for a successful practice with super people and a positive, fast-paced environment, you’ve come to the right place! We offer competitive pay and great career opportunities for motivated people looking to grow at one of the best dental practices in Northwest Ohio.
If you would love to join our team, but don't see an opening that is a good fit for you below, we encourage you to still submit your resume and letter of interest. Our practice is growing quickly... You never know what opportunities may become available!
CURRENT OPENINGS
Practice Administrator - Napoleon
Mission of Role: The mission of this role is to provide the best possible dental care for our patients by effectively overseeing the daily operations of the Napoleon office. As Practice Administrator you will be a key member of the leadership team charged with managing employees and patient relations, productive scheduling, and achieving operational goals consistent with the Dental Excellence values, purpose, systems, and growth strategy.
Responsibilities of the Practice Administrator:
Provide work direction with clear responsibility for the coordination of resources to efficiently support day-to-day operations and the smooth flow of patients through the clinic.
Overall management and accountability for a staff of 30+ clinical and business team members, including hiring, retaining, and developing a team that provides exceptional patient care.
Supervise staff activities and coordinate staff schedules to provide a consistent patient experience, ensuring appropriate hours of operation to meet the needs of patients and providers.
Coordinate the needs of doctors and serve as liaison between doctors and support staff to mediate and problem-solve as necessary.
Resolve patient concerns, complaints, and issues to promote patient excellence and staff engagement.
Provide a high level of training and development support to ensure all staff demonstrate knowledge of business model, operating procedures, and protocols.
Respond to clinical and operational concerns timely and effectively. Be accessible and responsive.
Build positive company culture and employee morale by fostering a supportive team-oriented workplace.
Accountable for the achievement of practice performance targets and profitability goals.
In collaboration and with direction from the CFO and the Director of Growth and Marketing, prepare annual business plans and related deployment strategies.
Direct and/or conduct various general administrative duties including but not limited to preparing reports, communicating with insurance companies, vendors, suppliers, equipment repair technicians, etc.
Develop improvement plans for underperforming employees.
Act as a "change agent" for continuous improvement results, utilizing lean principals and tools.
Create innovative solutions in the face of operational challenges, barriers, and breakdowns.
Ensure staff and patients' safety is maintained at all times.
Qualifications:
Minimum of five years of business management experience OR Associate degree plus 3 years business management experience OR Bachelor’s degree and 1 year business management experience.
Prior leadership experience with proven ability to lead, manage, and hold employees accountable
Proven career progression with positions of increased responsibility.
Outstanding relationship-building, interpersonal, and leadership skills.
High level of maturity, personal initiative, and sound judgment.
Exceptional customer service skills, with the ability to build a comfortable and approachable relationship with patients and staff.
Proficient with Microsoft Office programs, Google Sheets a plus.
Strong verbal and written communication skills.
Ability to work in fast paced environment
Working knowledge of dental procedures and terminology a plus, but not required.
Experience in dental practice management a plus, but not required.
Experience with practice management software a plus, but not required.
Company Perks:
Opportunity to receive bonus pay.
Opportunity for annual pay increases.
Paid holidays and paid time off.
Insurance: Medical offered by company. Voluntary life, disability, and vision available.
Full dental coverage for entire family, no premiums.
Retirement fund with company match.
Continuing education reimbursement.
Salary: This is an exempt/salaried position with pay commiserate with experience and education level.
Please see submission instructions at the bottom of this page and submit entire application package to Stacy Freshour at stacy@happy-dentistry.com.
Dental Hygienists - Delta and Sylvania
We are currently looking for Registered Dental Hygienists to join our team! Our practices are growing and your schedule will be filled quickly!
Openings include:
Part-time hygienist to work in our Delta office
Full-time hygienist to work in our Sylvania office
As a Hygienist at Dental Excellence, you will be part of a team with a focus on exceptional patient care. The ideal candidate will be naturally kind and compassionate, with a very high standard of service. You will have the drive to learn and grow and will be eager to share your knowledge through patient education. We are a busy practice and thrive with team members who work at a fast pace, without ever compromising the quality of patient care. To apply for this position, please send your resume to stacy@happy-dentistry.com. PLEASE NOTE WHICH LOCATION YOU'RE INTERESTED IN AND FOLLOW THE INSTRUCTIONS AT THE BOTTOM OF THIS PAGE WHEN APPLYING FOR THIS POSITION.
APPLICATION INSTRUCTIONS
If you fit the criteria for a position listed above and are excited about the idea of becoming part of our team, please send us your resume, as well as a letter telling us about yourself. Here is the information that must be contained in your letter.
Let us know which position you are applying for and explain why this position appeals to you.
Explain what you feel your special qualifications are. Be specific about the position you are applying for. In other words, tell us why we should select you for an interview over all the other qualified candidates.
Include your salary history.
Include all your contact information and the best time to reach you if you are selected for an interview.
Please email your letter and resume to the address listed in the position you are applying for. We will review your information and will contact you if you seem like a good fit. We ask that you do not call or stop by our office to discuss these positions, as we like to dedicate our office hours to serving our patients. Thank you for your interest in our team!
5-STAR RATING - BASED ON OVER 2,230 PATIENT REVIEWS
"I had a great experience at Dental Excellence of Napoleon. The staff was very welcoming! I went in with tooth pain and when I left the pain was gone! I am impressed!"- REBECCA H.
