Privacy Policy

Effective Date: 10/1/25

Dental Excellence is committed to protecting the privacy and security of visitors to our website, https://www.happy-dentistry.com. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information, including Protected Health Information (PHI), in accordance with applicable law, including the Health Insurance Portability and Accountability Act ("HIPAA") and relevant state privacy laws.

This Privacy Policy applies to all Dental Excellence locations, with our main office at:

875 Westmoreland Ave.
Napoleon, Ohio 43545
vince@happy-dentistry.com
(877) 216-9296

1. Information We Collect

We may collect the following types of information through your use of the Site:

a. Personal Information

Includes, but is not limited to:

  • Name, email address, phone number, and mailing address

  • Information submitted via contact or appointment forms

b. Protected Health Information (PHI)

If you provide information about your medical or dental history, symptoms, or treatment needs via the Site, it may constitute PHI under HIPAA.

c. Technical/Usage Data

Automatically collected information may include:

  • IP address

  • Browser type and device information

  • Pages visited, links clicked, and other user behavior (via cookies and analytics tools)

2. How We Use Your Information

We may use the information we collect to:

  • Schedule or respond to appointment requests and inquiries

  • Communicate updates, reminders, and relevant dental health information (if you opt in)

  • Improve user experience and website functionality

  • Fulfill legal and regulatory obligations

3. Sharing Your Information

We do not sell your information.

We may share your information with:

  • Authorized internal personnel at any Dental Excellence location

  • Third-party service providers (e.g., website hosting, analytics, email communications)

  • Healthcare providers in connection with your care, with proper consent

  • Government agencies or authorities, as required by law or in compliance with HIPAA

4. Cookies & Tracking Technologies

We may use cookies and third-party analytics (e.g., Google Analytics) to collect non-personal information to understand user behavior and improve our services. You may disable cookies in your browser settings.

5. Data Security

We take reasonable and appropriate technical, physical, and administrative measures to safeguard the information collected through the Site, including PHI submitted through forms.

However, no method of internet transmission is 100% secure, and users are encouraged to avoid submitting sensitive PHI online unless specifically directed.

6. Your Rights

If you are a patient, your rights under HIPAA include:

  • The right to access and amend your health records

  • The right to request restrictions on the use and disclosure of your PHI

  • The right to receive confidential communications

  • The right to file a complaint regarding a suspected privacy violation

To exercise these rights, please contact us at the information provided below.

7. Third-Party Websites

This Site may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

8. Children’s Privacy

Our Site is not directed toward children under 13. We do not knowingly collect personal information from children online without parental consent.

9. Policy Updates

We reserve the right to update or revise this Privacy Policy at any time. The latest version will be posted on the Site with the effective date.

10. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact:

Dental Excellence
 875 Westmoreland Ave.
Napoleon, Ohio 43545
vince@happy-dentistry.com
(877) 216-9296