HUMAN RESOURCES DIRECTOR
At Dental Excellence, we believe delivering an exceptional patient experience begins with exceptional employees. A leader in changing the way people think about dentistry, we have quadrupled in size over the past five years and plan for that growth to continue. We are creating a new role for a dynamic, progressive Human Resources Director to drive talent strategies and initiatives that impact the growth of our business. We need a solutions-focused, influential leader who thrives in a collaborative culture of rapid growth and change, while still holding employees to a very high standard of patient care. This individual will work primarily out of our Napoleon office while also providing HR leadership for our other locations (currently all within 45 miles).
Mission of This Role
To provide strategic and tactical human resources leadership that supports company growth goals and a culture of employee development and satisfaction.
About You
You have strong coaching and teambuilding skills, possess a high level of emotional intelligence, and have an exceptional ability to mitigate and resolve complex “people” issues. You are strategic and proactive, with the ability to work with executive leadership to provide talent solutions that accommodate rapid growth. You have an impressive track record of project management with an eye on data, analytics, and insights to help make informed decisions.
Responsibilities
KPIs
Qualifications
Competencies
Mission of This Role
To provide strategic and tactical human resources leadership that supports company growth goals and a culture of employee development and satisfaction.
About You
You have strong coaching and teambuilding skills, possess a high level of emotional intelligence, and have an exceptional ability to mitigate and resolve complex “people” issues. You are strategic and proactive, with the ability to work with executive leadership to provide talent solutions that accommodate rapid growth. You have an impressive track record of project management with an eye on data, analytics, and insights to help make informed decisions.
Responsibilities
- Analyzes, develops, and directs the organization's human resource function and performance.
- Participates in the development of the company as a strategic partner, translating strategic and tactical business plans into people results.
- Develops and oversees effective recruiting and hiring strategies, relationships, and programs to identify talent within and outside the organization.
- Develops and oversees strong onboarding systems that help new employees get acclimated to our systems and culture and sets them up for success.
- Develops and oversees learning and development programs that hone strong talent, expertise and leadership, and aligns with evolving business needs and challenges.
- Enhances and/or develops HR policies and procedures of the organization by way of systems that will improve overall management, operation, and effectiveness.
- Provides resources, coaching and performance management to others working on HR initiatives.
- Oversees practice compliance with all state, federal and industry law.
- Manages the budget and other financial measures of HR initiatives.
- Monitors and resolves work morale issues and leadership effectiveness that leads to the successful achievement of business goals and employee satisfaction.
- Establishes credibility throughout the organization to be an effective listener and problem solver of people issues.
- Manages employee and stakeholder communications and directs practice employment analysis initiatives such as employee survey results, performance management requirements, etc., and develops and directs action plans based on feedback.
- Provides direction in making Dental Excellence an exceptional place to work, including benefit packages, employee “perks”, and working with the leadership team to support programs and initiatives that enhance the culture.
- Develops strong understanding of employee compensation plans and provides solutions to balance competitive pay structures and benefit plans with company growth and profitability.
KPIs
- Annual turnover rate
- Average training hours per employee
- Percentage of employees receiving scheduled performance reviews
- Time to fill vacant positions
- Employee Net Promotor Score
- Percentage or hires we would enthusiastically rehire at six months
Qualifications
- Minimum of a bachelor degree in human resources management or a related discipline, or combination of experience and education.
- 5 years of HR experience preferred, with preference in leadership or strategic involvement.
- Excellent written and verbal communications.
- Previous experience in high-growth environments preferred.
- Experience in developing learning and development systems.
- Working knowledge of all HR disciplines.
Competencies
- Judgement/Decision Making
- Strategic
- Integrity
- Resourcefulness/Initiative
- Conflict Management
- Training/Development/Coaching
- Hiring A Players
- Redeploying B/C Players
- Performance Management
- Leadership
- Organization/Planning
- Assertiveness
- Excellence
- Energy/Drive
- Enthusiasm/Passion
- Oral & Written Communications
- Likability
- Team Builder
APPLICATION INSTRUCTIONS
If you fit the criteria for this position and are excited about the idea of becoming part of our team, please send your resume to frank@happy-dentistry.com. Please include a cover letter explaining your special qualifications for this role and why this position appeals to you. Please also include your salary history, as well as the best time and method to contact you.
Thank you for your interest in our team!
If you fit the criteria for this position and are excited about the idea of becoming part of our team, please send your resume to frank@happy-dentistry.com. Please include a cover letter explaining your special qualifications for this role and why this position appeals to you. Please also include your salary history, as well as the best time and method to contact you.
Thank you for your interest in our team!
